Say it straight. Watch it land
Give feedback as a patient on the phone. The service sees it straight away, routed to the right person, and kind words appear on the waiting-room screen for the next patient.
Demo with made-up feedback. No real patient information.
Straight TalkingRiverside Health Centre
Your visit today
How was your care today?
Your feedback is anonymous.
What would you like to tell us?
In a few words
What stood out?
✓
Thank you.
The team will see this today.
Service dashboard · Riverside Health CentreLive
Feedback today23
Positive87%
Concerns to follow up1
Latest feedback
- ★★★★★“Sam on reception made a stressful morning easy.”To the team
- ★★“Waited 40 minutes with no update.”To the manager
- ★★★★“Clear explanation of what happens next.”To the team
Waiting-room screen
Patients hear from each other.
Shown on a screen where people wait. Compliments appear only with the person’s permission.
What patients are saying
The nurse explained every step and settled my nerves.
★★★★★ · todayKind, quick and clear about what happens next.
★★★★★ · yesterday
You said, we did
- You said waiting without an update was stressful.
We did reception now gives a wait-time update every 15 minutes. - You said the entrance was hard to find.
We did new signs from the car park and a map in every appointment letter.
Want to hear from your patients more often?
Join the first cohort and help shape what comes next.
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